Classic Cantabile AS-861 Concert Guitar 1/2 Starter-SET

If this product is as good as the company that delivers the packages for you guys then it doesn't pull at all....!!!
I had bought the guitar for the birthday of my girlfriend's son who turned 5 on April 1, normally the package would be delivered Thursday 29/3/18 between 12:35 and 13:35, my girlfriend immediately stopped working and went home to wait from 9:30, at 13:00 I get an email that the package was not delivered!!! Which is weird because my girlfriend was at home from 10:00 until when I got the mail, then they called DPD, where they said they rang the doorbell but nobody answered and I would get a mail when they would come back...
Since the son was always asking where the guitar was, my girlfriend followed the tracking of the park,
This morning Tuesday, April 3rd, appeared on the tracking that the package would be delivered between 8:35 and 9:35, so my friend and her son went outside on the street to make sure not to miss the mail!
I get an email at 8:39 that the package will be delivered today 3/4/18 between 11:20 and 12:20, I look at the tracking and it says that the package will be delivered between 10:35 and 11:35...
The son of my girlfriend wants them to wait outside to be sure not to miss the package!
At 11:00 she checks the tracking again and gets the message that it will be between 11:10 and 11:40.
At 11:36 she checks again and it says that the package could not be delivered..!!!!!!
My friend and her son have been standing outside in the street from 8:30 till 11:40 and no DPD van has been by!!!!
We immediately called DPD, they told us that the package was not in the van and that it could not be delivered!
What kind of crap is that!!! I'm sure they have not been along Thursday 29/3 either!!!
I then asked by phone how we would solve this , they would do their best to come and deliver it today 3/4/18 still ....
Have not heard anything more ...
And just now I see on tracking

Ihr DPD Zusteller:
Wir haben Sie zweimal verpasst. Bitte nutzen Sie die Änderungs-Optionen, ansonsten geht das Paket nach 7 Tagen an den Versender zurück.

I find that scandalous !!!!!

I try to select a delivery point and then I get the message that this is not possible!

Bitte beachten: Die grau hinterlegten Änderungs-Optionen stehen nicht zur Verfügung. Mögliche Gründe:
die Art des Paketes erfordert eine persönliche Übergabe (z.B. Nachnahme, Gefahrgut, Arzneimittel)
für manche Pakete stehen nicht alle Änderungs-Optionen zur Verfügung (z.B. auf Grund von Form und Gewicht)
es wurden unvollständige oder keine Daten an uns übermittelt

I am very disappointed not so much for me, but for my girlfriend's son who was looking forward to getting his first guitar.
The poor guy stood there for three hours with his mom in the cold, only to be told that the guitar wasn't coming after all...
The happiness of a child is worth gold... but the disappointment and the sadness I wish nobody...!!!!

I WOULD LIKE TO GET MY MONEY BACK !!!!
So that I can go with him personally to a store, where we are not fooled!

Kind regards
Danny van Capellen

Excellent value for money. Very satisfied.

hello dear seller.the product pleases me very.thank you

The guitar is beautiful. With many extras. However, we have not yet tried the guitar, because the guitar is intended as a Christmas gift for our daughter:-)
The bag smells a little strong I hope the Durchlüften something reduces the smell.
The shipping was fast and without complications. The guitar was well packed.

Klag and processing very good. Appearance elegant. Case has unpleasant smell after chemical impregnation. DVD not flawless.